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Privacy Policy

Last Updated: October 10, 2026

TripTribe ("we," "our," or "us") is operated by [OPERATOR NAME], an individual developer based in India. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application (the "App").

1. Information We Collect

We collect the following types of information to provide and improve our services:

A. Information You Provide

• Account Information: When you sign in with Google, we collect your name, email address, and profile picture.
• User Content: We collect information you create, such as Trip details (Title, Destination, Dates, Budget, Itinerary), trip memberships, membership status, and uploaded images (Trip banners).
• Communications: Information you provide when contacting support or providing feedback, including account deletion requests and the email address used to send them.
• Safety actions: Reports you submit about a trip or traveler, including the report reason and the trip or traveler identifier needed for moderation. We also store private block choices so trips hosted by blocked users can be hidden from your feed.

B. Information We Collect Automatically

• Location Data: We request access to your device's coarse location (City level) to help you discover trips starting near you. This data is processed locally or temporarily used to filter trips and is not continuously tracked in the background.
• Usage Data: We use Firebase Analytics and Crashlytics to collect anonymous data about how you interact with the App (e.g., screens visited, crashes) to improve performance and stability.
• Device Information: We may collect device model, OS version, and unique device identifiers for analytics and security purposes.

C. Cache and Local Storage

• Local Cache: We store certain data locally on your device to improve app performance and enable offline functionality. This includes user preferences, guest session data, and cached trip information.
• Authentication Tokens: Firebase Authentication stores secure tokens on your device to maintain your login session.
• Analytics Cookies: Firebase Analytics may use cookies and similar tracking technologies to collect anonymous usage data. These help us understand how users interact with the App.
• Image Cache: Trip images and profile pictures are cached locally to reduce data usage and improve loading times.

2. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To create personalized accounts, facilitate trip creation, and allow you to join trips.
• To Improve the App: To analyze usage patterns, fix bugs (via Crashlytics), and enhance user experience.
• To Connect Users: To display your profile (Name, Photo) to other users when you host or join a trip.
• Communication: To send important updates regarding your account or trips.
• Safety and moderation: To review reports, respond to safety concerns, and apply your block choices to the trip feed.
• Guest Mode: To allow users to browse the app without creating an account, using locally stored guest session data.

3. Data Sharing and Disclosure

We may share information in the following limited circumstances:

• Other Users: Your profile information (Name, Photo) is visible to other users in the trips you join or host.
• Service Providers: We use third-party services like Google Firebase (for authentication, database, and analytics) which process data on our behalf in accordance with their privacy policies.
• Legal Requirements: If required by law or to protect our rights and safety.

4. Data Retention and Deletion

We retain account, profile, trip, and membership data while it is needed to operate the service and support active trips. Support requests, including deletion requests, may be retained in the support mailbox or ticket record for as long as needed to verify and document the request, prevent abuse, and meet legal or security obligations.

You can request deletion by using the authenticated app's Delete Account action or by contacting tribe.feedback@outlook.com. The app opens a public deletion page; send the request email to complete submission. Support processes the request manually; there is currently no automatic Firestore and Firebase Authentication deletion backend, so submitting the request does not immediately delete or deactivate the account.

After verification, the intended scope includes the Firebase Authentication account, the TripTribe profile, trips created by the account, and the account's trip membership records and membership profile fields. Trips created by other users may remain for their members, with the requesting user's membership and personal details removed where applicable. Aggregated or anonymized analytics and security/crash records may be retained when they can no longer reasonably be linked to the user. Signing out clears the app's authentication session; local cached data may remain until the app's device storage is cleared or the app is uninstalled. Deleting a TripTribe account does not delete a Google account or records held by other travelers and external services such as WhatsApp or payment providers.

5. Security

We take reasonable measures to protect your information, including using secure servers (Firestore) and encryption. However, no method of transmission over the internet is 100% secure.

6. Children's Privacy

TripTribe is intended only for users who are 18 years of age or older. Under India's Digital Personal Data Protection Act, 2023, a child is an individual below the age of 18, and we require an 18+ affirmation before account creation or guest access. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact our Grievance Officer (Section 8) so we can promptly delete it.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Grievance Redressal (India)

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you may contact our Grievance Officer with complaints about violations of the Rules or any other matter pertaining to the App:

We acknowledge grievance complaints within 24 hours and resolve them within 15 days of receipt. Requests to remove unlawful content — including intimate imagery or impersonation reported by the affected individual — are acted upon expeditiously and no later than 72 hours of reporting.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: